At Diamond Engraved, accessible from https://diamondengraved.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Diamond Engraved and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Diamond Engraved. This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account or make a Purchase without such registration, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
We use the information we collect in various ways, including:
Diamond Engraved follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Like any other website, Diamond Engraved uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
For more general information on cookies, please read "What Are Cookies".
Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to this website and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads
You may consult this list to find the Privacy Policy for each of the advertising partners of Diamond Engraved.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Diamond Engraved, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Diamond Engraved has no access to or control over these cookies that are used by third-party advertisers.
Diamond Engraved's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
When you place an order through Diamond Engraved, we will maintain your Order Information for our records unless and until you ask us to delete this information.
This section does not apply to Amazon Information obtained through the Amazon Selling Partner API, which is governed by the Amazon Selling Partner API Data Handling section below.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Under the CCPA, among other rights, California consumers have the right to:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Diamond Engraved does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We access information from Amazon through the Amazon Selling Partner API ("Amazon Information") solely to fulfill our own Amazon orders. Amazon Information is limited to order and line-item details, the buyer's name and shipping address, buyer customization data for personalized products, and buyer messages relating to an order.
Amazon Information is used only to manufacture, label, ship, and support the specific order it relates to, and to communicate with the buyer about that order. We do not use Amazon Information for marketing, advertising, profiling, analytics, or resale. The website analytics, advertising, and cookie practices described elsewhere in this Privacy Policy do not apply to Amazon Information; this section governs Amazon Information and takes precedence.
Amazon Information is processed and stored in secure environments under our control, encrypted in transit (TLS 1.2 or higher) and at rest (AES-256), with access restricted to authorized personnel on a need-to-know basis and logged.
We share Amazon Information with one outside party only: our shipping-label provider, Shippo (GoShippo), which we use to generate shipping labels and dispatch orders through the carrier selected for each shipment (UPS, FedEx, or Canada Post). We transmit only the recipient's name and shipping address, and only as required to label and deliver that specific order. We do not sell, rent, or otherwise disclose Amazon Information to any other party.
Personally identifiable information obtained from Amazon is retained no longer than 30 days after order delivery, after which it is securely deleted. Any records retained beyond that period for accounting purposes contain no personally identifiable information.
We comply with Amazon's Data Protection Policy and Acceptable Use Policy, and with all applicable requirements governing the collection, processing, storage, use, sharing, and disposal of Amazon Information obtained through the Amazon Selling Partner API.